Privacy Policy

Hi Umrah ("the Company") respects your privacy. When you use our services, you trust us with your information. We understand this is a significant responsibility and we work hard to protect your information.

The purpose of this policy is to transparently explain the basis for processing any personal information collected from you through your browsing of hiumrah.com ("the Site"), how the information will be used, and how information may be disclosed to third parties and the use of cookies or files or tags on the Site.

The Company is committed to protecting your personal information in a manner consistent with applicable data protection laws. We ask you to read this policy carefully along with the Company's terms of use, and understand the Company's position and procedures regarding your personal information and how the Company will handle it.

Your use of the Site through registration, browsing, or access constitutes your confirmation that you have read the privacy policy and the Company's procedures detailed therein, and that you consent to the Company using your personal information, including processing (collecting, using, disclosing, retaining, or transferring) under the terms of this policy.

If you provide the Company with any information about another person, you must direct that person's attention to this privacy policy. For your information, you are not legally required to provide personal information, but if you do not, you may not be able to use all Site services. If you do not agree to the terms below, please do not use the Site.

We use cookies on various pages of our site to enable certain functions and improve the user experience. Cookies are small pieces of information stored on your device and associated with information about you.

Some cookies are temporary and are deleted after closing the browser, while others are persistent and remain on your device, allowing us to recognize your device on future visits. These files track clicks and activity on the Site.

You can block cookies by activating certain settings in your browser. However, if you choose very strict settings, you may not be able to access certain parts of the Site. The "Help" function in most browsers includes an explanation of how to manage cookies.

Our site uses services and content from third-party providers to improve your experience and analyze usage. These services may collect data about you according to their own privacy policies. None of these services are loaded without your explicit consent.

The Company may assign and transfer its rights and obligations, including transferring your information, in the event of a sale or merger in which control of the Company, its assets, or its website is substantially transferred to a third party, provided that the third party assumes the Company's obligations under this policy.

We review our information collection, retention, and processing practices to ensure we only collect, retain, and process personal information necessary to operate or improve the Site. We take reasonable steps to ensure the personal information we process is accurate, complete, and current, but we rely on our users to update or correct their information.

We retain your personal data while your account is active. Sensitive documents (passport and ID scans) are automatically and permanently deleted from our systems after the trip ends according to the platform administration's defined retention policy.

Our site may include links to other websites. These sites may collect personal information from you. This privacy policy does not cover the information collection practices or policies of these websites or any third parties, and any use you make of these links or services is solely your responsibility.

• The right to access your personal data stored with us and request a copy.
• The right to request the Company to correct or update your personal data when inaccurate or incomplete.
• The right to request complete deletion of your personal data.
• The right to request the Company to temporarily or permanently stop processing all or part of your personal data.
• The right to object to processing your personal data for marketing purposes or for reasons related to your particular situation.
• The right to receive a copy of your data in a portable format.
• The right to withdraw your cookie consent at any time.

If you wish to exercise your rights listed above, please send an email to [email protected] with details that will allow us to verify your identity.

By providing personal information to the Company in accordance with this privacy policy, all Site users understand and expressly consent to this policy and the collection and processing of their information. The server hosting the Site may be located outside your country of residence, and some uses may involve transferring your personal information to different countries.

The Company reserves the right to modify this policy at any time. Modifications become effective immediately upon posting to the Site. We recommend reviewing this policy periodically.

Thank you for reading our privacy policy. If you have any questions regarding this policy or our data protection practices, please contact our Data Protection Officer via email: [email protected]